Temu is integrating in-house laboratory testing into its product checks following an independent assessment and audit by Bureau Veritas of laboratories within its fulfilment partners’ warehouses.
The assessment confirms that the laboratories have the technical capability to conduct specified product tests in accordance with selected European standards. By adding testing to its fulfilment operations, Temu can screen selected products for potential compliance issues before they are shipped to consumers.
Testing before shipment
Bureau Veritas evaluated the laboratories’ testing equipment, facilities, environmental conditions, technical staff, operating procedures and quality control systems. It confirmed that the laboratories met the technical requirements for conducting the specified tests.
The laboratories are now operational and carry out spot checks on selected products. These include electrical safety tests on appliances, textile performance checks and tests against applicable toy safety requirements.
Warehouse-based testing adds a checkpoint alongside Temu’s pre-listing checks and ongoing post-sale monitoring.
“Our ambition is to help raise the standard for how online marketplaces screen products by making laboratory testing a more integrated part of fulfilment,” said a Temu spokesperson.
“Building this capability into our operations gives us an additional opportunity to identify and address potential compliance issues before shipment. Bureau Veritas’ assessment provides independent confirmation of the laboratories’ technical capability within the assessed scope,” the spokesperson added.
The warehouse laboratories complement independent third-party testing. Sellers remain responsible for ensuring their products meet applicable regulatory requirements. The assessment covers the laboratories’ ability to conduct the specified tests and does not constitute product certification.
Wider investment in product safety
“Temu is working to build an online marketplace with a strong focus on quality and compliance,” said a Bureau Veritas spokesperson. “Through our collaboration, we have seen firsthand the substantial time and effort Temu’s teams are dedicating to strengthening in-house product testing.”
Temu and Bureau Veritas have worked together since 2023 on product testing, random spot checks, third-party testing services for sellers and seller education. Their collaboration covers textiles, electrical and electronic goods, beauty and personal care products, food contact materials, personal protective equipment and jewellery.
Temu is also exploring further collaborations with testing organisations to expand its in-house laboratory capabilities.
The initiative forms part of Temu’s wider investment in product safety and compliance. The company plans to invest approximately US$200 million globally in compliance and quality assurance in 2026, twice its investment in 2025.
Alongside its warehouse-based laboratories, Temu works with more than 60 independent testing institutions worldwide. It has also expanded its seller education programmes, including a recently announced series that connects sellers with testing and compliance specialists for practical guidance on regulatory requirements, product testing and certification.
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